At Liam Lodging, we strive to provide high-quality outdoor and travel products. If you are not satisfied with your purchase, please review our return and refund policy below.
1. Return Policy
- Returns are only accepted for defective or damaged products.
- Customers must initiate a return request within 7 days of receiving the product.
- To be eligible for a return, the item must be:
- Unused and in the same condition as received.
- In its original packaging with all accessories included.
2. Return Process
- Contact us at [email protected] within 7 days of receiving your order.
- Provide your order details and a clear photo of the defective or damaged product.
- Our team will review your request and provide return instructions.
- The item will be picked up, or you may be required to return it to a designated location.
3. Refund Policy
- Refunds are only issued for returned items that meet our return criteria.
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be issued in cash at the time of pickup or through another agreed method.
- Refund processing may take 3-5 business days after approval.
4. Non-Returnable Items
- Items not reported as defective or damaged within 7 days of delivery.
- Products that have been used, altered, or damaged by the customer.
- Any item without its original packaging.
5. Contact Us
For any questions regarding returns and refunds, please reach out to us at:
📧 Email: [email protected]
By purchasing from Liam Lodging, you agree to this Return and Refund Policy.