Returns & Refunds Policy

At Liam Lodging, we strive to provide high-quality outdoor and travel products. If you are not satisfied with your purchase, please review our return and refund policy below.

1. Return Policy

  • Returns are only accepted for defective or damaged products.
  • Customers must initiate a return request within 7 days of receiving the product.
  • To be eligible for a return, the item must be:
    • Unused and in the same condition as received.
    • In its original packaging with all accessories included.

2. Return Process

  1. Contact us at [email protected] within 7 days of receiving your order.
  2. Provide your order details and a clear photo of the defective or damaged product.
  3. Our team will review your request and provide return instructions.
  4. The item will be picked up, or you may be required to return it to a designated location.

3. Refund Policy

  • Refunds are only issued for returned items that meet our return criteria.
  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be issued in cash at the time of pickup or through another agreed method.
  • Refund processing may take 3-5 business days after approval.

4. Non-Returnable Items

  • Items not reported as defective or damaged within 7 days of delivery.
  • Products that have been used, altered, or damaged by the customer.
  • Any item without its original packaging.

5. Contact Us

For any questions regarding returns and refunds, please reach out to us at:
📧 Email: [email protected]

By purchasing from Liam Lodging, you agree to this Return and Refund Policy.